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Water Heaters Only, Inc Customer Reviews

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Below are a small sample from our thousands of customer reviews. Enjoy hearing what our customers have to say about using our services and why you should choose W.H.O. for your water heater replacement. If you have questions or need service call us, (323) 234-7071 – we answer our phones 24/7/365 and do not charge extra for evening or weekend service.

Duane Kiefer
Duane Kiefer
21:43 20 Aug 22
Reference the satisfactory completion of Invoice 175607:Our plumber, Tony Edwards, arrived right on time and began by explaining what he was doing to do. I agreed with his assessment and he went to work without my supervision. Within an hour he had completed the installation and called for me to see a very professional job. Without my prompting he had installed my under heater pan and plumbed it to minimize any water damage should the water heater leak again. He reinstalled the existing recirculating hardware, redirected the overflow pipe, put insulation on all exposed water pipes. He also took the time to explain the state of the art thermostat. It was a pleasure to work with Tony Edwards. I will be sure to request him should I need any plumbing work in the future.
Robert Garcia
Robert Garcia
15:27 18 Aug 22
The technician, Tony Edwards, was a delight. Professional, friendly, knowledgable...he removed my broken water heater and installed a new one in an hour and a half! Tony went through the new features and connections, andwered all of my questions; truly an excellent experience. I would highly recommend this outfit, A+.
Margie Ochoa
Margie Ochoa
18:29 23 Jul 22
The service is top rate! The tech, David P, showed up within an hour of my call! He took out my leaking water heater, replaced it with a new water heater, and cleaned up after himself. Left over water in tank was used to water my grass! No waste. AND he took away the leaking unit! Extremely happy with Water Heaters Only service!Want to thank Paul too for his quick scheduling of this service!
Nico Noviello
Nico Noviello
20:58 18 Jul 22
Max D. was great! He takes real pride in his work. I took a picture of the new installation -- it could be used in a class on how to do this right. I'm 78, and have dealt with many service people. All the soldering, earthquake protection, etc., were done very expertly.
Achara Parinayakosol
Achara Parinayakosol
00:13 02 Jul 22
I really appreciate Tony E. my technician who came to change my old gas water heater. He called ahead of time to let me know his approximate arrival time. He is very professional, knowledgeable and clean with the work area. He also answers all my questions on the newly installed unit with very helpful maintenance advises. I am very pleased with him finishing this service in two hours time despite the summer heat!
Margaret Poznick
Margaret Poznick
15:42 27 Jun 22
The servicemen came in the afternoon on a Sunday after I called that morning. They were very professional and did an excellent job installing our new water heater for a reasonable price. I definitely recommend using this company!
Jim Knauf
Jim Knauf
21:55 12 May 22
Response was quick, same day. After Paul provided good info to help us decide to replace our 8-year old, popping water heater, Toa arrived as scheduled and was excellent. The final installed work (plumbing, earthquake straps) is a marked improvement over the previous installation, and he also left the area very clean.
timothy markle
timothy markle
23:48 12 Apr 22
Max D. Came out to provide an estimate for a new water heater including installation of new power vent unit and removal of old unit. Max was very informative and patient with answering my questions and provided an honest quote. Very satisfied with his honesty and his price quote.I would recommend customers to Use Water Heaters Only, if you are looking for an honest answer to your questions and a fair price. Thank you Max D. for your time and your assistance, you sold me on your company.
RICK BARRIOS
RICK BARRIOS
22:29 04 Apr 22
I called Water Heaters Only and the technician arrived in 1 hour from my call. My technician was Max D.. Max did an excellent job in the installation of my new water heater. He cleaned the area completely before installation. He complied with the applicable building codes to the letter. He explained the operation of the system in detail and he answered all my questions. It was really a pleasure to see a real professional do a thorough job so well.Sincerely,Rick Barrios
Melanie Massey
Melanie Massey
01:19 23 Mar 22
Marcus did such a fantastic job! He worked late into the night to replace our water heater; it ended up looking very attractive with perfect welds - like a work of art! Highly recommend this company!
Dr. Curtis Arndt
Dr. Curtis Arndt
18:16 07 Mar 22
Can't say enough about Water Heaters Only. And specifically, my experience with their technician Max. Our water heater died on a Sunday morning. Horrible timing! They sent Max according to my schedule that evening. He was very professional, courteous and efficient. His attitude was friendly and positive. Most importantly, he gave me great communication through the whole process. Had our hot water back on quickly. Thank you very much Max!
Thomas Newton
Thomas Newton
02:23 26 Feb 22
Great service, our old one was from them, 15 years ago .pricing was as expected. They Put back our recirculating pump. The hot water in our farthest bathroom is hot when turned on, no wasted water. I would definitely use again
A C
A C
01:54 20 Feb 22
Mike was awesome! Very professional yet friendly. He came well prepared for the installation and answered any question I had thoroughly. Also gave me advice on different kinds of water heaters should I look to upgrade in the future. Nancy was also very helpful on the phone. Would definitely recommend him and this business to anyone looking for high quality work from a straight shooter.
Jacquelyn Morgan
Jacquelyn Morgan
01:13 24 Jan 22
I had to have my water heater replaced. I was told that a technician would be out between 12:00 - 3:00 p.m. on the same day. I then got a call within the hour saying the technician David R. Pullen will be there in an hour which made it a little before 12:00.David was very professional, prompt, clean and did a great job in a timely manner. I really appreciate David taking the time to explain to me how everything works on my new water heater. I highly recommend Water Heaters Only to all my friends and family. Thank you again David for your awesome job today. You Rock!
Stephen Tu
Stephen Tu
00:29 16 Jan 22
Our 16 year old water heater died and started leaking - called Water Heaters Only and though wasn’t able to get next-day, scheduled for the day after. Toa (the technician) arrived on time and was amazingly professional and friendly. Removed the old heater and fittings and installed a new water heater and setup. The new installation was professionally done and very clean/neat, a big upgrade and update from the previous setup. Installation was also smooth and quick and I highly recommend WHO - will personally recommend to neighbors and family in the area. Old heater and old fittings were hauled away - thank you guys!
Simon Ko
Simon Ko
17:11 29 Dec 21
Technician: Mike CThe scheduled appointment window was from 1-4pm. Quite a spread, but not unusual. On the day of, Mike called me and notified me he could come early. He was in my garage within 20 minutes and continued to updated me via call and text. Communication was frequent and he was able to explain everything very clearly. Best part is the fix was very fast! 2 hours and he was done. Replaced water heater and also went fixed existing piping and leaks on the incoming water line. Job was clean, professional, and fast!
Ole Glory
Ole Glory
16:00 29 Oct 21
Daniel V. Was my service technician he did an amazing job. I know nothing about water heaters and Daniel V. was able to explain to me in detail how everything works. I had many questions and he answer everything. He worked very fast and efficiently. I am super happy to have hot water back into my home. Daniel V. was very friendly and professional. Highly recommend. Thanks Daniel V. you are the best.
Marvin Guzman
Marvin Guzman
20:09 09 Oct 21
Mike C. Was my service technician he did an amazing job. I know nothing about water heaters and Mike was able to explain to me in detail how everything works. I had many questions and he answer everything. He work very fast and efficient. I am super happy to have hot water back into my home. Mike was very friendly and professional. Highly recommended. Thanks Mike C. your the best .
Andriana Maile
Andriana Maile
20:27 08 May 20
Thank you!!! Found out this morning our water heater had died and thanks to Water Heaters Only we have a new one already! (Less than 4 hours after the sad discovery)The phone call and scheduling could not have been easier. As stated by Paul we received texts and phone calls letting us know our tech was arriving. Tony Edwards showed up and was wonderful from start to finish. Quick and clean swap out. Good price. Tony was friendly and explained everything that needed to be done. It was a very good experience. Thank you all so much!!
Candice Thompson
Candice Thompson
00:51 27 Apr 20
We discovered our water heater was leaking late last night. This morning we called our warranty company and they put in a request for Water Heaters Only to come out. Given it is Sunday we weren't really expecting them to be able to come out until tomorrow. Paul, from Water Heaters Only, called within 10 minutes and asked a few questions about the water heater and told us Mario would be out within a couple hours. Mario called less than 5 minutes later and said he would be here in 40 minutes. He was exactly on time, helpful, knowledgeable and extremely friendly. His professionalism was above par and if we ever have any issues with our water heater again we will be contacting Water Heaters Only and asking for Mario. We highly recommend!
T Wayne
T Wayne
23:59 11 Mar 20
Came home to a leaking water heater with no hot water. Mike C came immediately the next day, installed a brand new water heater within an hour and at a reasonable price. Extremely satisfied with the work as well as his great customer service. Definitely recommend the company and ask for Mike! You won’t be disappointed!
Keith Koch
Keith Koch
02:26 27 Feb 20
I needed to replace my water heater. Mike C arrived within 2 hours. He explained what he was going to do—did the work efficiently and professionally. He was polite and completed the job in 90 minutes. I would definitely recommend your company, and Mike C
Ron Woo
Ron Woo
17:54 06 Feb 20
Water Heaters Only replaced the 25 year old water heater in my home. The installer, Tony Edwards, was prompt, courteous and professional. He explained what it would take to bring the plumbing up to code and was able to remove the old water heater and install the new one in about 2 hours. The price was higher than I expected but it was in the ballpark of the estimate I received from the dispatcher when I scheduled the work. Overall, I had a great experience with Water Heaters Only and would definitely recommend.
Terry August
Terry August
22:30 04 Feb 20
Woke up today to find I had no hot water and a pool of water in our backyard. Water Heaters Only to the rescue. Within 20 minutes of my call Tony Edwards showed up and within about an hour and a half I had a brand new water heater that was tethered (my last one wasn't earthquake proof). Tony made the whole process enjoyable. He was pleasant and helpful, showed me exactly what he was going to do and what he did once finished. We chatted, my dog liked him, and he really was a terrific representation of the company. So polite, kind and knowledgeable. Very thorough too, he made sure I saw everything that he did and approved. Really thrilled to have this fixed so quickly and expertly. The bill was about what other plumbers quoted and they honored a Yelp coupon. For service this fast and this good they are a great deal.
Kathy Myers
Kathy Myers
23:06 16 Jan 20
We received excellent service from Dave Pullen at the end of last year. He is an outstanding representative for your company. He replaced the water heater in our mother's house and since it is an old house with old pipes it presented him with extra problems that he solved expertly with a positive attitude and a smile. We will definitely recommend your company to friends and family. Thanks so much.
Stevie B
Stevie B
00:43 29 Dec 19
Mario was awesome. He was professional, knowledgeable and friendly. Because of him, I will recommend Water Heaters Only to any family member or friend that needs a water heater or service.
Raul Mariano
Raul Mariano
04:39 17 Dec 19
A++ for efficiency. A++ for excellent, refined work. A++ for professionalism. I am very happy with the work Mario has done in replacing my leaking water heater. I would strongly recommend him and Water Heaters Only, Inc. for any water heater work needed for your home.
Rachel Byrd
Rachel Byrd
21:38 26 Nov 19
Tony Edwards was a wonderful technician. He diagnosed and removed the old water heater and installed the new one with ease. The timing was perfect and he was such a professional. We received quick same-day service. This was my first time dealing with a leaking water heater. I am thoroughly satisfied and highly recommend.
Melinda Shafran
Melinda Shafran
22:52 09 Nov 19
Mario was awesome and did a fantastic job! So professional and nice. He worked so hard and left everything clean when he left. 5 star service! Would definitely recommend!
June Kato
June Kato
21:09 03 Nov 19
Water Heaters Only is highly and super recommended. They are nice on the phone, and the technician is very knowledgeable and very proud of his work.Thank you Mike and Seth!Here is what happened on a non-suspecting Saturday morning:I had an old Aquah 10liter tankless water heater that came with the house and it finally bit the dust!I actually had another guy lined up to look at replacing it for me but was no-show.So after a few Google search minutes later, I decided to give WHO a try.The call was made around 11am. Seth on the phone was super nice. He said the soonest he can dispatch a tech was Monday, so we made an appointment for Monday.Mike Cohen, the tech, called me by surprise around 1;30 pm, to tell me he had some job that fell thru and was in my neighborhood, and that he wanted to come by my house to look at the broken tankless water heater for a quote. But turns out he started immediately working on replacing my old tankless on the spot! So I did not have to wait a few days for the initial appointment, and Seth came thru with his words that he would put me first in the waiting list if some opening came up.I have not actually met a more excited water heater tech (or for that matter, any tech)! He was saying how he loved his job every chance he got, and that is very rare these days!And his excitement shows on the quality work he does.I really appreciated his enthusiasm, and asked if I can watch his work, to which he said, Sure! (I just wanted to see how a pro does water heater install. I know enough about it to know how hard it can be just to install a service valve on a tankless!)After removing the old tankless, he created a harness to attach the new one, replaced the old gas valve, replaced the old exhaust vent with a new PVC vent, climbed up the roof to put a hat on the vent, welded new copper water lines, new service valve, a couple of lines for drainage, and the list goes on.I asked him for tips on servicing the unit, to which he gave me a thorough insight and tips.After the job, he even asked for a shop vac and a wet mop for cleanup! Who does that anymore?And he loves his job! I love the job that he does!Oh yeah, and one of the first things he did was give me a SoCal rebate form, so that I may get some rebate from the gas company.Thank you so much Mike!PS. Glad we found you ear bud!
Shokoh Yaghoubi
Shokoh Yaghoubi
21:38 26 Oct 19
Our old gas water heater needed replacement and a pressure regulator replaced. A friend recommended Water Heaters Only and they did not disappoint. Mario came to our place and not only did he replace our water heater and pressure valve, but also took the time to explain to us how water heaters work--which included patiently answering numerous questions from my daughters. Would highly recommend Mario and Water Heaters Only.
Ron stark Ron Stark
Ron stark Ron Stark
15:10 17 Oct 19
We have now had two water heaters replaced by WHO. Fantastic service, always fair and professional. The best. And, yes, so glad to have hot water the same day we called. Mike Cohen took care of everything. Great personality and craftsmanship. A+++
Chuck McQuillan
Chuck McQuillan
17:31 12 Oct 19
Mike C provided excellent service installing our new tankless water heater. Arrived on time and was done on time. He also cleaned up our water pipes in the garage and left the area looking fine. Our previous (conventional) water heater was also from Water Heaters Only, after some OK but not great experiences with other companies.
Brett Ross
Brett Ross
22:07 06 Oct 19
Woke up to a flood of water from the water heater. Our local plumber recommended Water Heaters Only for quick same day service. Mario was out to our place within 3 hours after I called and the whole water heater was done and replaced with 5 hours from when I noticed the problem. Mario was friendly, professional, and communicated everything very clearly. Great service and great response time. Thank you!
Michael Park
Michael Park
16:09 03 Oct 19
Sunday morning no hot water. Tried relighting and pilot would not stay lit. Went to home improvement store and asked. They said the lead time was two weeks. Called Water Heaters Only and they set me up for an appointment the next day. I bought a replacement part started a band aid repair to hold me over but then Water Heaters Only called and said they could be out in about an hour.Mario answered all my questions and was in and out in a little over an hour. His work is great and he cleaned up after, including hauling away the old water heater. Recommended.
Paul Schaffer
Paul Schaffer
23:51 06 Sep 19
Great customer service and attention to detail. Mike C is an expert. and understands these systems inside and out. He provided great insights into what the issues were with my existing tankless water heater and and how important proper maintenance is. It's great to have hot water again. Thanks Mike!
Dave Price
Dave Price
22:22 04 Sep 19
I called Water Heaters Only to replace my gas water heater. I was able to get an appointment right away, same day. Tony Edwards installed my new water heater; he was so courteous and knowledgeable. He went the extra mile while always smiling and was happy to answer any question I might have. He must be your best technician and great guy! Thanks again for the great service and I would highly recommend Water Heaters Only for your next water heater service.
Justin Tai
Justin Tai
00:21 30 Aug 19
The service was fast (within hours!) and the WH was installed professionally and with everything fully and completely explained. Mario, who was our Tech, was a pleasure to deal with and took great pride in his workmanship - and it shows! He explained every detail and answered every question with the knowledge and confidence of someone who has been doing this for a very long time. Thanks!
BellaRose 86
BellaRose 86
19:42 21 Aug 19
Our technician Mike Cohen was awesome when he installed two water heaters in our house. He was on time, did a great job and was very courteous! I highly recommend Water Heaters Only and Mike Cohen for the Los Angeles Area. Thank you for an awesome job!
Damian Dyer
Damian Dyer
01:15 16 Aug 19
Fantastic service and price. We contacted and received quotes from 3 other companies and not only were they the most affordable, they also had the best reviews. Mike Cohen is simply the best. Great attitude, customer service, attention to detail and super knowledgeable. Would not hesitate to work again with them or recommend them to anyone who would listen. Thanks Mike!
Caroline Benz
Caroline Benz
21:56 02 Aug 19
I called Water Heaters Only to replace my gas water heater. I was able to get an appointment right away and today, Tony Edwards helped me out. He was so courteous and knowledgeable. He went the extra mile by showed me how to turn off my water (I'm a new homeowner) and was happy to answer any question I might have. Plus! He helped me get the Water Heaters Only online discount. Also, my water is nice and hot. I highly recommend. Thank you, Tony!
Norbert Hudak
Norbert Hudak
20:56 30 Jul 19
Great experience. The technician Tony was on time, polite, pleasant and knowledgeable. He brought the correct replacement water heater with him, he explained what needed to be done and got the job done in a few hours as promised. And Water Heaters Only had the best price of three bids, for the same unit, same scope of repair. Finally, there was no hard sell like the "other guys" who at first high balled me, and who's negotiation tactics reminded me of the stereotypical used car salesmen (no offense to any car salesmen reading this). Highly recommend.
Cindy Bach
Cindy Bach
19:42 14 Jul 19
Mario was an excellent installer; very patient walked me through everything during the installation and what to expect; very professional, thorough and went above and beyond! He had all the right tools and parts to get the job done right. 5 stars!
Heather Lhotka
Heather Lhotka
19:19 11 Jul 19
We called at 8 am and by 11:30 am Mario was on my doorstep smiling and ready to fix my water heater. He called in advance to let me know he was coming so I didn't have to sit around wondering. He was friendly, professional, clearly explained my options, didn't try to pressure me one way or the other and quickly and cleanly repaired my water heater. Super fast, super efficient and good quality parts. I highly recommend Water Heaters Only and Mario!!
Robert Murphy
Robert Murphy
03:22 06 Jul 19
The plumbing tech, Mario, came out on July 4th (7/4/2019) to install a new tank water heater in our condo. You can tell just talking to Mario for thirty seconds that he is a professional and takes his job and craftsmanship serious. Mario drained and removed the old water heater and installed the new one. He made sure everything was safe and up to code with the water heater unit. Mario then tested the system. Like magic, we had warm water after just a few minutes and hot water several minutes later. After a day of use, I can already tell, the more energy efficient new water heater heats up water a lot faster than our previous 12 year old unit. So no complaints so far.
stephanie pierce
stephanie pierce
23:54 02 Jul 19
I can not say enough good things about this company. My water heater stopped working on Monday afternoon. Since i had a home warranty i called them to arrange for service. Because of the holiday on 7/4 the soonest service i could get was for 7/5. I called Water Heaters only and they had a serviceman out within an hour. Tech Mark did a fantastic job.My w/h was replaced within 2 hours. He made sure everything was up to code and cleaned up under and around the new heater. Wow! Cost was very reasonable and i now have hot water! Because this was an emergency (i am having surgery) and had to have hot water, the warrantycompany has agreed to reimburse me. I
Shant Bedrossian
Shant Bedrossian
23:41 21 Jun 19
Water Heaters Only, Inc. did an amazing job. Technician Tony Edwards was amazing as well. Did a great job. Was on time, very fast in replacing the water heater to the point and clean job! Very knowledgeable and explained everything there need to be know about the heater tank as well. Anything goes wrong with your water heater they are the company to go to and trust!
Olga Tsokova
Olga Tsokova
03:39 15 Jun 19
I had a great experience with the company on replacing my water heater. They were quick to respond to my inquiries, were able to quickly accommodate my schedule and schedule the service promptly. The technician was professional, replaced the heater efficiently and cleaned after the service was done. I would highly recommend WaterHeatersOnly!
Rose Davis
Rose Davis
03:33 10 Jun 19
My water heater was replaced on June 3, 2019. The technicians arrived on time and were very personable, pleasant and professional. They explained the process and the cost and completed the job in the time frame promised including code upgrades and necessary modifications They removed the stress from a major repair. I would recommend them to anyone needing a water heater replacement.
Alex
Alex
17:35 06 Jun 19
I had an excellent experience with this company. I was able to arrange for service the day after I called and the ultimate price of the repair was very close to the estimate I was given over the phone. Tony Edwards was the technician they sent to the house and he was great. Tony was polite and he diagnosed the problem quickly and repaired it very fast. I would definitely use this company again.
Jeffrey Williams
Jeffrey Williams
05:36 31 May 19
I've used Water Heaters Only twice to replace a water heater, and when I need another one, I'll use them again without thinking twice. Their office staff is responsive and helpful, and they patiently answer a lot of dumb questions as you figure out what you need. Both times, I've also had Tony come out as the field tech, and if you get him, you're really in luck. If it's possible to make replacing your water heater a fun afternoon, Tony can do it. He's friendly, professional, and thorough. The installation is immaculate and he does a great job of explaining the setup and any issues that arise.Thanks, guys!
barbara ables
barbara ables
17:35 16 May 19
Tony performed the task very efficiently. He was very professional and friendly. He was in and out in a timely manner. I will recommend your company to neighbors and friends. I will give your company 5 stars.
Rees Ra
Rees Ra
15:43 13 May 19
I had a water heater breakdown over the weekend which is not fun. I knew Water Heaters Only would be able to do the job correctly and have quality water heaters on a day when most suppliers are closed. Mario, came out on a Sunday (4/28) was a great installer with a personality to match. Thanks again. Sterling
connie smith
connie smith
17:27 10 May 19
For the last few months our home has been under construction, which has been a long, hectic process. Then last Tuesday the water heater stopped working, which just added to the chaos. We called Water Heaters Only and they came by the same day. They recommended a tank-less water heater, which saved a lot of space. Michael Cohen came by the very next day (Wednesday 5-1) for installation, which he did quickly. This has been the smoothest update to our home in the last few months! Thank you to Michael and Water Heaters Only for your professionalism and responsiveness! We truly appreciate it, Connie & Terry.
Noah Flores
Noah Flores
16:54 05 May 19
Nancy Flores- I found my water heater busted after 8pm and Mike was at my house by 1pm the following day (4/24/19) to install. He went "above and beyond", according to my husband, as we has to tear our part of the wall that was wet; he explained what to do to prevent mold and brought everything up to code. Thanks Mike!!! We appreciate all you did!
sonja cochran
sonja cochran
23:20 29 Apr 19
Couldn't be more pleased. First contact at 9am, water heater replaced and functioning my 11:30am. Tony was thorough and extremely professional. Would highly recommend !
Delilah Cespedes
Delilah Cespedes
01:15 27 Apr 19
Just got a tankless water heater installed today 04/26/2019 by Michael. What a great experience! Michael is so enthusiastic and professional- you can tell he loves his job and he’s been doing it a long time. Throughout the whole process he was showing me the basic components and what to do to clean and care for the unit. He left my laundry room as clean as he found it and with no huge tank for a water heater I have a little more space in my tiny laundry room. Now I have endless hot water! I’m a very happy customer and I would definitely recommend them to friends and family.
Laurie Kwok
Laurie Kwok
22:29 16 Apr 19
Water Heaters Only made replacing my aging water heater easy! They gave me a date and 3 hour window to show up for an estimate. Brad called me and let me know what time he would be arriving. He gave me an assessment of the situation and provided an estimate to replace the water heater. He had a replacement with him and was able to do it immediately. He advised me along the way of any modifications that he recommended and completed the job in 2 1/2 hours. He made me feel confident in his ability to get the job done correctly and I am very happy with the outcome. He did a great job! Thank you Brad!
Bridget Humphrey
Bridget Humphrey
23:00 09 Apr 19
Overall, I had a great experience. Excellent customer service, very thorough work, and I loved how quickly they were able to squeeze me in, especially since it was a Sunday (4/7/19). Mario is a great installation technician! But be aware, they are a bit pricey.Sincerely,Bridget Humphrey
James Long
James Long
00:35 15 Sep 18
Outstanding job (invoice number 1028827). Not unusual for Angies List. Called and asked for same day replacement. An immediate estimate was given to me. The estimate was better or comparable to the other three I checked with. Was told that an installer (Tony) would be to house in about two hours. Actually it only took and hour. Gave the OK when the written estimate was given to me. Was told it would be two hours and it turned out the be exactly that. Tony did an exceptionally professional installation job. The entire transaction was without any difficulty. Additionally the old heater was hauled away. Would not hesitate to recommend Water Heaters Only and the installer.
Jonathan Wiltjer
Jonathan Wiltjer
20:13 26 Jun 18
Called water heaters only was treated professionally and courteously. They could not be there same day but showed up promptly the following day. Tony the technician was helpful and fast. We were back up with hot water in an hour and a half. He also recommended we switch from salt to potassium chloride in our water softener to stop needing to replace the water heater every six years. Very helpful. Highly recommend these folks. June 20th 3018. Invoice # 982577.
Marilyn Downey
Marilyn Downey
02:34 03 Jun 18
I first spoke to Paul at Water Heaters Only around 5 in the evening. Paul answered all my questions without giving me any sales pressure. I asked for a quote and received an appointment for the following day, 6/1/2018. The next morning, Mario called ahead to let me know he would be arriving within the hour. Mario was polite and informative, he explained every aspect of the installation. The installation was completed within 90 minutes. Thanks to Paul and Mario for making the purchase and installation an easy process!
joni paulo
joni paulo
18:11 25 May 18
Based on the great reviews, I called Water Heaters Only and Tony came out and gave us a quote. Tony is so knowledgeable and transparent, that within a few minutes I realized "we would be taking cold showers on a regular basis" if we tried to repair a 19 year old water heater. I did some research and saw that Tony's quote was comparable to others. Tony came back within 2 days and Voila - new and better water heater in place and the old one hauled away. Tony is THE BEST. I highly recommend Water Heaters Only.
Michael Sim
Michael Sim
17:30 23 May 18
Same day exceptional service from Mike Cohen and Mario! Quote, delivery and installation all on 5/16/18. The two demonstrated professionalism at it's finest. Not only did they set everything up, clean up and allow me to watch but they were there armed with a knowledge base and able to suggest the right unit specifically for my needs. A quick shout out to Mario as this was his first unit he worked on alone and so far so good 🙂 A huge thank you to Mike for being available after hours to answer my questions and concerns. Consider yourself in good hands when either of these guys show up at your door.
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“Waterheatersonly came earlier than expected on the day I requested service. I had a complicated install and the serviceman, Mike L, was professional and did an outstanding job. When your water heater goes out, this kind of service is greatly appreciated.”

John D, August 2022, Los Angeles, CA. Provided By Google

“Reference the satisfactory completion of Invoice 175607:

Our plumber, Tony E, arrived right on time and began by explaining what he was doing to do. I agreed with his assessment and he went to work without my supervision. Within an hour he had completed the installation and called for me to see a very professional job. Without my prompting he had installed my under heater pan and plumbed it to minimize any water damage should the water heater leak again. He reinstalled the existing recirculating hardware, redirected the overflow pipe, put insulation on all exposed water pipes. He also took the time to explain the state of the art thermostat. It was a pleasure to work with Tony E. I will be sure to request him should I need any plumbing work in the future.”

Duane K, August 2022, Los Angeles, CA. Provided By Google

“We had guests from out of town and were about to go on a vacation of our own, and of course, our 16-year-old water heater disintegrated! All I had to do was call for help and it arrived. RM explained it all including great advice, gave us a stellar price, and had us in working order in two hours. Would highly recommend!”

Terri B, August 2022, Orange, CA. Provided By Google 

“The technician, Tony E, was a delight. Professional, friendly, knowledgable…he removed my broken water heater and installed a new one in an hour and a half! Tony went through the new features and connections, andwered all of my questions; truly an excellent experience. I would highly recommend this outfit, A+.”

Robert G, August 2022, Los Angeles, CA. Provided By Google

“My first inkling that WHO was a reputable company was their responsiveness. I contacted them on a Friday and we had a dialogue over the weekend. It wasn’t an emergency. Nevertheless, the technician, Max, came to give me an estimate, on Monday. It was was so competitive that I scheduled the installation for Thursday of the same week. Max did the installation and he did a great job. He showed me the main parts and explained how they work so I felt a little less intimidated. Very glad I selected Water Heaters Only and l highly recommend them. Thanks, guys!”

Nancy M, August 2022, Canoga Park, CA. Provided By Google

“From my 1st call to Water Heaters only speaking with Paul then Phil, to the prompt efficient knowledgeable excellent service rendered by technician Tony E I would recommend this company to all of my friends, family and neighbors…..Thank you Water Heaters Only. I understand why you have been in business for 50+ years…..”

Kat B, August 2022, Los Angeles, CA. Provided By Google

“Max D replaced my water heater and installed water pressure regulator. he did an excellent job, i am very happy.”

Huong N, August 2022, Los Angeles, CA. Provided By Google

“Just wanted to let you all know that Brad was a fabulous water heater installation tech!!! He did everything he had to do and our new heater is wonderful!!

Thank you guys and please reward Brad (Inv#174806)

And thank you, Brad!!!! Great job and it was great talking with you!!”

Chuck E, August 2022, Orange, CA. Provided By Google

“The service is top rate! The tech, David P, showed up within an hour of my call! He took out my leaking water heater, replaced it with a new water heater, and cleaned up after himself. Left over water in tank was used to water my grass! No waste. AND he took away the leaking unit! Extremely happy with Water Heaters Only service! Want to thank Paul too for his quick scheduling of this service!”

Margie O, July 2022, Los Angeles, CA. Provided By Google 

“Max D. was great! He takes real pride in his work. I took a picture of the new installation — it could be used in a class on how to do this right. I’m 78, and have dealt with many service people. All the soldering, earthquake protection, etc., were done very expertly.”

Nico N, July 2022, Los Angeles, CA. Provided By Google

“Fast, friendly, and great price! $700 cheaper than my usual plumber! They came out same day/morning, they were upfront about pricing, Tony (#174149) did a fantastic job, and he explained everything from the pricing to the work done and how to use the pilot. Excellent service and price! Completely satisfied!”

Michael S, July 2022, Orange, CA. Provided By Google

“Water Heaters Only was great through the whole process. Good solid quote during initial research that aligned with the final delivery and installation. Their installation professional, David, was amazing. He arrived in less that 1 hour after initial call, had everything he needed, was extremely knowledgeable and clean. His installation was fast and on point all the way through the whole things and he walked me through need to know areas and things to keep an eye on after installation. Can not say enough about this company and their extremely professional installation technicians.”

Daniel S, July 2022, Orange, CA. Provided By Google

“I really appreciate Tony E. my technician who came to change my old gas water heater. He called ahead of time to let me know his approximate arrival time. He is very professional, knowledgeable and clean with the work area. He also answers all my questions on the newly installed unit with very helpful maintenance advises. I am very pleased with him finishing this service in two hours time despite the summer heat!”

Achara P, July 2022, Los Angeles, CA. Provided By Google

“The servicemen came in the afternoon on a Sunday after I called that morning. They were very professional and did an excellent job installing our new water heater for a reasonable price. I definitely recommend using this company!”

Margaret P, June 2022, Orange, CA. Provided By Google

“Installer named Brad was extremely efficient, professional and explained everything he was doing. Very happy with the service and product made in USA. Would gladly recommend this company.”

David W, June 2022, Orange, CA. Provided By Google

“David P was on-time, explained the installation process and options, and completed the installation promptly. 5 Stars for a job well done.”

Mackey O, June 2022, Orange, CA. Provided By Google

“Max D. was a consummate professional and did an amazing job replacing my water heater. I highly recommend this great business.”

Ryan H, June 2022, Canoga Park, CA. Provided By Google

“John B gave great service. He had everything he needed to replace my old non-working water heater in one trip.”

Phyllis W, May 2022, Orange, CA. Provided By Google

“Ron G was our technician. He was informative, knowledgeable and was able to come out on Sunday 1 hour after we called the company. I would recommend Ron. He was great”

Yorba P, May 2022, Orange, CA. Provided By Google 

“Great service. Max D is great technician. He did everything greatly and quickly. He is good technician and know the regulations. He is also very friendly”

Ha T, May 2022, Canoga Park, CA. Provided By Google

“Mike C. did the job! He was focused and efficient and pleasant! He has a way of making you feel confident in his skill set and professionalism!”

Mark D, May 2022, Canoga Park, CA. Provided By Google

“Response was quick, same day. After Paul provided good info to help us decide to replace our 8-year old, popping water heater, Toa arrived as scheduled and was excellent. The final installed work (plumbing, earthquake straps) is a marked improvement over the previous installation, and he also left the area very clean.”

Jim K, May 2022, Los Angeles, CA. Provided By Google

“Tony E, the technician-171883, was very professional and friendly. He explained what needed to replace the water hearer, including the piping and other things. After he was done with his work, he cleaned up very well. I recommend him highly.”

Maria I, May 2022, Canoga Park, CA. Provided By Google

“Michael L, technician, was responsive, on time, explained what he would have to do, and did it. He also spotted a discount coupon I was about to throw out.”

Patty G, May 2022, Orange, CA. Provided By Google

“Customer service was great from the beginning to the end! David arrived after calling first and went over the scope of work and quickly and efficiently removed our leaking water heater and install the new one. He went over all of Ins and outs, cleaned up and left in a very timely manner! Great experience, would highly recommend.”

Brad P, May 2022, Orange, CA. Provided By Google

“Max D. Came out to provide an estimate for a new water heater including installation of new power vent unit and removal of old unit. Max was very informative and patient with answering my questions and provided an honest quote. Very satisfied with his honesty and his price quote.

I would recommend customers to Use Water Heaters Only, if you are looking for an honest answer to your questions and a fair price. Thank you Max D. for your time and your assistance, you sold me on your company.”

Timothy M, April 2022, Los Angeles, CA. Provided By Google

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I called Water Heaters Only and the technician arrived in 1 hour from my call. My technician was Max D.. Max did an excellent job in the installation of my new water heater. He cleaned the area completely before installation. He complied with the applicable building codes to the letter. He explained the operation of the system in detail and he answered all my questions. It was really a pleasure to see a real professional do a thorough job so well. Sincerely, Rick B”

Rick B, April 2022, Los Angeles, CA. Provided By Google

“Brad was awesome! Called on Friday, service on Saturday.”

 

Brandon G, April 2022, Orange, CA. Provided By Google

“I had my water heater replaced today by Technician Michael L, he did a perfect job. I will definitely be referring Water Heater’s Only to friends and family.”

Michael W, April 2022, Orange, CA. Provided By Google

“Positive: Professionalism, Punctuality, Quality, Responsiveness

My installer, Max, did an exemplary job installing my new water heater.  He also thoroughly answered all of the questions that I had about the new water heater and the installation process.  He was professional, thorough, and fastidious about his work.”

Ryan C, March 2022, Los Angeles, CA. Provided By Google

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Marcus did such a fantastic job! He worked late into the night to replace our water heater; it ended up looking very attractive with perfect welds – like a work of art! Highly recommend this company!”

Melanie M, March 2022, Los Angeles, CA. Provided By Google

“Our technician who installed out water heater was D. he did an excellent job installing the new water heater. He was on time and very efficient. we will recommend this company to others.”

Debbi K, March 2022, Orange, CA. Provided By Google

“Tony E did a great job!”

 

William F, March 2022, Canoga Park, CA. Provided By Google

“I needed a new water heater in a hurry. Mike C was out in less than two hours and fixed me up with a new one, upgrading the attachments too. He was very pleasant and efficient. And the dogs loved him.”

Robin S, March 2022, Canoga Park, CA. Provided By Google

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Guy was a complete badass! Super professional with some OCD! (And that’s a huge plus! Mike’s the man for the job!)

Job-FN8590212”

Abraham A, March 2022, Los Angeles, CA. Provided By Google

“Positive: Professionalism

Can’t say enough about Water Heaters Only.  And specifically, my experience with their technician Max.  Our water heater died on a Sunday morning. Horrible timing! They sent Max according to my schedule that evening.  He was very professional, courteous and efficient.  His attitude was friendly and positive. Most importantly, he gave me great communication through the whole process. Had our hot water back on quickly. Thank you very much Max!”

Dr. Curtis, March 2022, Los Angeles, CA. Provided By Google

“Called Water Heaters Only. They said they could be out to our home in 2 hours. Right on time. Tech did a great job with our replacement. Clean install and clean area when completed. Thanks guys!! 😉😉👍”

Bob, March 2022, Los Angeles, CA. Provided By Google

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mike was awesome! Very professional yet friendly. He came well prepared for the installation and answered any question I had thoroughly. Also gave me advice on different kinds of water heaters should I look to upgrade in the future. Nancy was also very helpful on the phone. Would definitely recommend him and this business to anyone looking for high quality work from a straight shooter.”

A.C., February 2022, Los Angeles, CA. Provided By Google

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mike C did a great job installing a new water heater for us”

Kirsten S, February 2022, Los Angeles, CA. Provided By Google

“Many years ago, as a renter, I experienced the inconvenience of a water heater replacement. This was my first time tackling the problem on my own and I quickly found myself at my wits’ end when my Plan A to contact the plumber I had used in the past failed. Thankfully I had some saved mailers from several Water Heater companies and after doing my due diligence, Water Heaters Only’s highly rated credentials convinced me to make the call. Max D. the technician, arrived as promised to give me hope that my decision was correct.

Max D met all of my expectations and more. I appreciated his patience and professional can-do attitude as he met several roadblocks in his attempt to work with the confined and tighter than usual space allowed for my small condo’s water heater. Throughout the process Max D kept me apprised of the progress. A methodical and painstaking worker, Max D was well suited for this job and I could not be happier. Water Heaters Only won the lottery when hiring Max D. Therefore, I will happily recommend both Max D and Water Heaters Only to my condo neighbors, friends, and family as this In Business since 1968, 5 stars rated, Professional, Dependable, Affordable, Water Heaters Only company has met their well-earned reputation along with my loyalty.”

Michelle F, February 2022, Canoga Park, CA. Provided By Google

“From Nancy, who took all my phone calls and guided me through the process. To Mike, who went above and beyond with an absolutely stellar installation. From my first phone call, until completion of the job, 4 hours. I can’t thank you all enough! Job well done!!!”

Paul A, February 2022, Orange, CA. Provided By Google

“Thanks to Max for coming to do a job in the evening on the same day I called for guidance and staying until it was done and done right. Max effectively explained what had to be done and how it would be done and replaced the water heater and the exterior pressure valve. His professionalism was evident in his manner and in the installation..”

E.C. K., February 2022, Los Angeles, CA. Provided By Google

“My technician, Ron G came out within an hour of my calling where he proceeded to install a new water heater in a difficult to access location. He spent several hours making sure the work was done right, for which I am grateful for his attention to detail.”

Gordon B, February 2022, Orange, CA. Provided By Google

“Ron G was professional, diligent, on time and did a great job installing our new water heater. Overall, great experience.”

Rami E, February 2022, Orange, CA. Provided By Google

“Dave was great! Very efficient, friendly, knowledgeable and professional. It was refreshing having someone who know what they’re doing! Highly recommend you guys to all my neighbors and friends.”

Tyrone P, February 2022, Orange, CA. Provided By Google

“Great experience all around!

Called in at 8:45 on a Saturday morning, Phil took my call and explained everything from pricing to arrival time, answered all my questions and made me feel like a valued customer.

Ron G., my installer, arrived about 1:30 pm, and also explained everything in detail and confirmed pricing. I had a recirculating system so the install was a bit trickier, but was handled perfectly. I highly recommend Water Heaters Only😁”

Gary W, February 2022, Orange, CA. Provided By Google

“Thanks a lot to David P excellent job in replacing my old water heater. He arrived early n took care of the issue quickly and efficiently.”

Mrio L, January 2022, Los Angeles, CA. Provided By Google

“Had some unpleasant experiences in the past with Home Depot subcontractors so decided to try a company that specializes in what they do. I had seen the WHO van on my street before so I gave them a try. Called them and received an estimate within minutes. Brad came out and did an outstanding job. I hovered over him while he explained everything as he worked. I find it fascinating to watch skilled workers perform. You may pay a little bit more at WHO but I feel it was worth the service. I will be a lifelong customer.”

Greg E, January 2022, Orange, CA. Provided By Google

“Mike C was wonderful. He explained the entire installation step by step for me. I was switching from a tank water heater to a tankless water heater so I had lots of questions. He was very thorough. When he was finished he left the area spotless. It was cleaner than when he arrived. It was such a pleasure having someone so professional, has pride in his work and who cares about his customers”

Melissa R, January 2022, Canoga Park, CA. Provided By Google

“To me , the sign of a great company is not just the install but the service incase something happens. They installed a new water heater, even helped reconstruct a new sub floor (above and beyond). The unit was defective out of the box not the fault of Water Heaters only. I called and they were on it immediately. Made sure I had an quick date for the replacement and made it happen fast! Not the cheapest but the best quality and most professional!”

Jet T, January 2022, Canoga Park, CA. Provided By Google

“My water heater had sprung a small leak, which normally would not be a huge issue, but the drain pan ALSO had a leak. This meant that water was slowly dripping onto the floor, which IS a huge issue. Ok, first things first: turn off the gas, close the cold water valve, drain the tank, clean the floor.

But wait, there’s more!

Turns out the valve is in a poor state, so as I am trying to drain the water heater, it’s still slowly trying to refill the tank.

So, around 3 to 4 PM I think it was, I put that on hold and called around a few places to see who could come out THAT day, and Water Heaters Only definitely delivered.

From setting up the appointment to the initial inspection with Marcus, our technician for the install, to the actual installation, everyone was polite and professional. Marcus took the time to listen to my thoughts and concerns, and assured me he’d address all of them. He even had to hunt around the condo building for the main water line to our unit. After sunset. In the rain. I mean, he took care of everything, even laying down some canvas to protect the floor and keep the mess to a minimum. Afterwards, he answered any questions I had.

So, would I recommend these guys? Absolutely. Would I call these guys again? For the water heater, I hope not anytime soon. But seriously, consider this company the next time you need a water heater. It’s in their name!”

Jung Y, January 2022, Los Angeles, CA. Provided By Google

“Ron G was awesome. Very attentive and made sure the job was completed the right way. Highly recommend him!”

Tom K, January 2022, Orange, CA. Provided By Google

“I had to have my water heater replaced.  I was told that a technician would be out between 12:00 – 3:00 p.m. on the same day. I then got a call within the hour saying the technician David R. P will be there in an hour which made it a little before 12:00.

David was very professional, prompt, clean and did a great job in a timely manner. I really appreciate David taking the time to explain to me how everything works on my new water heater. I highly recommend Water Heaters Only to all my friends and family. Thank you again David for your awesome job today. You Rock!”

Jaqueline M, January 2022, Los Angeles, CA. Provided By Google

“We are very happy with the job our tech, Max D, did in replacing our worn out water heater. It was a challenging project because of the location of the unit, but he got it done. Also, he discovered that our previous earthquake strapping was pretty much useless, so he made sure the new water heater was properly secured. We would definitely recommend Max D and Water Heaters Only.”

Kathy H, January 2022, Los Angeles, CA. Provided By Google

“I can’t speak to the value aspect of my replacement water heater, but it was super fast and efficient. Installer was incredible and super nice/professional. Would highly recommend.”

M.G. S, January 2022, Los Angeles, CA. Provided By Google

“We called on a Sunday morning in need of a full replacement of a 40 gal. gas tank. Phil asked a few standard questions about access and gave me an all-in price range without any runaround or upsale. He had a tech in the area who would be able to come over after an install in the area. Sure enough David showed up, took a look at the access and the old water heater, explained everything to me and gave me exact price upfront. He finished the install on the time he said and gave me a small tutorial on the tank itself and some red flags to look out for. Bottom line, fantastic, prompt, prepared, professional service. Would definetly recommend! Thanks Phil and David!”

Phyllis C, January 2022, Los Angeles, CA. Provided By Google

“Mike C was punctual, friendly, and super fast. He also took the time to coach me through the functionals of my new water heater. 10/10”

Aaron S, January 2022, Los Angeles, CA. Provided By Google

“Five-star service from the company and Brad. I called Water Heaters Only, Inc. at 11:43 AM to make an appointment for the next day about our water heater. At 3:23PM the same day, Brad sent me a text asking if he can stop by my home in half an hour. Brad is very pleasant, knowledgeable, and thorough with his work (I’m still amazed as how he himself get the old tank out and the new one in by himself). He cleaned up everything after he finished. Before Brad left, he explained what we may expect with the new heater and what to do when the pilot light is out. I would recommend Water Heaters Only, Inc. to my family and friends and those who need this service.”

Mai B, January 2022, Orange, CA. Provided By Google

“These guys were great. Ron G. came about two hours after I called. He explained everything he needed to do, was quick, thorough, did a neat job, cleaned it all up. Ron was great. I couldn’t have been more pleased that I called them. I would definitely recommend Water Heaters Only.”

Rob W, December 2021, Orange, CA. Provided By Google

“Technician: Mike C The scheduled appointment window was from 1-4pm. Quite a spread, but not unusual. On the day of, Mike called me and notified me he could come early. He was in my garage within 20 minutes and continued to updated me via call and text. Communication was frequent and he was able to explain everything very clearly. Best part is the fix was very fast! 2 hours and he was done. Replaced water heater and also went fixed existing piping and leaks on the incoming water line. Job was clean, professional, and fast!”

Simon K, December 2021, Los Angeles, CA. Provided By Google

“This is a 5 star review for Dave P who installed my new water heater. He was professional, friendly, and knew what he was doing. I also would like to say I appreciated the fast service. I called on Saturday afternoon to make an appointment and Dave was at my door with the new water heater on Sunday morning at 9AM.”

Barbara M, December 2021, Orange Area, CA. Provided By Google

“Brad helped get the new water heater installed. Excellent service”

 

Tim B, December 2021, Orange Area, CA. Provided By Google

“Installed water heater and brought it up to code”

 

William H, December 2021, Los Angeles Area, CA. Provided By Google

“Our water heater was on its way out, we decided it was time for a new one after fixing it time and again. Called water heaters only, they were able to come out the next morning and install it quickly and went over all the new updates on the heater and emergency shut off info. Tony was very professional and fair in his pricing, and a very nice guy. Would definitely recommend using them!”

A. Awesome, December 2021, Los Angeles Area, CA. Provided By Google

“My heart-felt thanks to Daniel V the one-of-a-kind technician who installed the new B/W water heater for me when my old unit burst. He did such a beautiful job with utmost professionalism, details and courtesy. We even engaged in a fun-filled conversion while doing the installation of the new unit. Despite a full day of hard work from the previous orders, he has completed the removal of the old unit and installed the new one in record time. The pricing and service fees are also very competitive with other contractors.”

Guitarman, December 2021, Orange Area, CA. Provided By Google

“I called them on a holiday weekend and they got me in withing 24 hours. Mike showed up on time and had my water heater installed withing an hour AMAZING!!”

L V, November 2021, Los Angeles Area, CA. Provided By Google

“Our water heater went out, which never happens at a good time, and these guys came same day to remove and replace it. Coming home from work to a hot shower when just a few hours earlier we had found out it was broken was amazing. Thanks!”

Sara G, November 2021, Los Angeles Area, CA. Provided By Google

“I am a widow and it’s is always so stressful for me when someone breaks around the house. This company is amazing from booking appointment right away to my fabulous technician Toni E. Who was very helpful and professional and even had parts needed with him. This was a lifesaver especially right now before the holidays. I have hot water and a very happy customer”

Nicole C, November 2021, Los Angeles Area, CA. Provided By Google

“We called Water Heaters Only on a Monday, and received our new unit the next day. TOA and Marcus, who installed the new unit, were not only professional and personal, they went over and above to guarantee a smooth transition in a basement, that held our old unit – not the easiest location for installation, yet they made it seem flawless. They took time to answer all questions and their craftsmanship was second to none, never overlooking even the smallest of details. Five stars hands down!”

Dan M, November 2021, Los Angeles Area, CA. Provided By Google

“These guys (AKA Mike) are FANTASTIC.. A+++ Company.. They were really fast to address my needs, removed the old dead water heater and quickly, professionally installed the new.. Left no mess behind, very informative and thorough.. Couldn’t have asked for a better experience, especially when something unexpected like this happened.. I’ll be calling these guys for any needs going forward and suggest you do the same.. Thanks again Water Heaters Only… You’re the best!!!”

Carol S, November 2021, Canoga Park Area, CA. Provided By Google

“My water heater was leaking and needed replacement. I called and spoke to a live person who gave me a ballpark idea of what I was looking at to replace. They worked with me on a time window and sent Max D. It was late but he took his time and didn’t rush. He stayed and replaced the water heater. I could tell he was taking time with all the little details to get it just right. I would highly recommend water heaters only and especially Max D.”

Katie T, November 2021, Canoga Park Area, CA. Provided By Google

“Daniel V did a great job on installing a new water heater. Quick response, fast installation and high quality service. Water Heaters Only is a great company, worth trust.”

Lin M November 2021, Orange Area, CA. Provided By Google

“Our water heater finally went out last night. Thinking there might be a delay in getting a new one, I immediately called the same company that had repaired it some years ago. Luckily, they sent someone out the same day. Brad came on time (actually called and said he could come earlier) and went to work. After a few hours, he had installed the new unit and everything looked great. Brad was courteous, friendly, and got the job done. Very happy with our experience. Thanks, Water Heater Only!”

William B, November 2021, Orange Area, CA. Provided By Google

“Brad was the man, good communication and quality timely work, very satisfied.”

 

Rose W, November 2021, Orange Area, CA. Provided By Google

“Great service from Max D. Punctual, professional and explained things thoroughly. Would highly recommend using their services”

Warren F, November 2021, Los Angeles Area, CA. Provided By Google

“Daniel V was the technician who installed the water heater. He did a great job, explained how everything works and showed us how to keep up with the maintenance. WHO handled our call timely and all of the work was done within a day.”

bksvenkat, November 2021, Los Angeles Area, CA. Provided By Google

“This is my second experience with Water Heaters Only. The first went well, some 15 years ago, so when the water heater outlived its life I called them again. My technician was Clayton Y, who did an excellent installation job and everything has been working great for the last 3 and a half months. I also had an old solar water heater tank that was just taking up space in the garage, being disconnected years ago. I needed to get rid of it and Clayton removed it and hauled it away for a small fee, included in my bill. It was a beast and I wasn’t sure how I was going to get it out of there, but that shows the extra service Water Heaters Only will do for a client. Completely satisfied with both of my experiences and gladly recommend both Clayton and Water Heaters Only!”

Mike B, November 2021, Orange Area, CA. Provided By Google

“Max D was the technician who helped us. He was great. Timely, professional, friendly and fixed the problem!!”

Allison K, November 2021, Los Angeles Area, CA. Provided By Google

“Daniel V. Was my service technician he did an amazing job. I know nothing about water heaters and Daniel V. was able to explain to me in detail how everything works. I had many questions and he answer everything. He worked very fast and efficiently. I am super happy to have hot water back into my home. Daniel V. was very friendly and professional. Highly recommend. Thanks Daniel V. you are the best.”

Ole G, October 2021, Los Angeles Area, CA. Provided By Google

“Excellent service provided by Max D. Would recommend Water Heaters Only to friends and relatives.”

Felice S, October 2021, Los Angeles Area, CA. Provided By Google

“Daniel V did a great job replacing our broken water heater.”

 

David W, October 2021, Los Angeles Area, CA. Provided By Google

“Ron G was my installer. He was on time and thorough. His work was excellent.”

 

Mike H, October 2021, Orange Area, CA. Provided By Google

“Ron did a great job with our water heater install today. He explained everything he was doing and even though it was tricky because of the location of the water heater he was diligent about doing everything right”

Wesley N, October 2021, Orange Area, CA. Provided By Google

“My technician CHRISTIAN V arrived on time and thoroughly explained the need for the visit. He was extremely thorough and after completion of the job explained in detail what he found. Efficient in cleaning up. All the paperwork was prepared competently. I was given follow up information. Overall very a great experience”

Scott M, October 2021, Orange Area, CA. Provided By Google

“Tony E came by and took out the old water heater and replaced it with a new. polite, professional & efficient. will use again.”

Ryan L, October 2021, Canoga Park Area, CA. Provided By Google

“Tony E, the technician, was excellent. He was professional and very helpful”

 

Maira N, October 2021, Canoga Park Area, CA. Provided By Google

“My water heater started to leak so I called for help. Christian V was the technician who came out. Christian was excellent and explained everything clearly to me. My water heater was from 1998 and need to be replaced. Christian took his time and did an amazing job. I would not hesitate to call him again if I ever have any questions and will use his company, and recommend them to any others who need a new water heater.”

Kush T, October 2021, Orange Area, CA. Provided By Google

“Brad was very prompt and communicated well in the process of replacing our water heater.”

 

Susan H, October 2021, Orange Area, CA. Provided By Google

“Hello Mike C just installed my new tankless water heater. I feel lucky to have someone so experienced and helpful as the installer. He has extensive knowledge he took the time to show me in how to maintain and take care of tankless. The quality of his work was also amazing and very clean. He even helped remove a small slab under the old heater. If I would recommend anyone to install their water heater tankless or not it would be Mike C.”

Gar M, October 2021, Los Angeles Area, CA. Provided By Google

“I had an urgent need to replace the water heater. This company responded immediately and the technician DANIEL V was very professional, friendly, and did an outstanding job, answered all my questions. Clean and detailed work with full instructions. Very happy and look forward to working with this company and tech in future if needed.”

Raj G, October 2021, Orange Area, CA. Provided By Google

“Hi, Brad took great care of us and did a fast, courteous install/replacement of our water heater. This was Invoice # 161776 in Orange County. We are long-time customers and will continue to use your service. Thanks again!”

Scott P, October 2021, Orange Area, CA. Provided By Google

“Paul was super helpful and kind. I had issues with my hot water and he guided me on how to reset it without bothering to right away schedual an appointment and selling me a service I didn’t need. He was super patient and waited on the line with me until I managed to fix it. It’s always a pleasure encountering good people. I always say, service is the most important in any field. Thank you Paul for an amazing service!”

Sarah S, October 2021, Los Angeles Area, CA. Provided By Google

“Mike C. Was my service technician he did an amazing job. I know nothing about water heaters and Mike was able to explain to me in detail how everything works. I had many questions and he answer everything. He work very fast and efficient. I am super happy to have hot water back into my home. Mike was very friendly and professional. Highly recommended. Thanks Mike C. your the best .”

Marvin G, October 2021, Los Angeles Area, CA. Provided By Google

“I am so impressed with Water Heaters Only. From the kind person who answered the phone to Brad, the technician who arrived within 2 hours. Brad explained everything, and he was professional and efficient. I will recommend this company and Brad to family and friends. Thank you all for your courtesy, and for a job well done. Thank you Brad, your company is lucky to have you representing them.”

Shelly S, October 2021, Los Angeles Area, CA. Provided By Google

“Ron was our installer for our new water heater and he was very professional, answered all questions and completed the job to our satisfaction. I would definitely recommend him. From the time we called to the time the job was finished the experience was fantastic”

Mark E, October 2021, Los Angeles Area, CA. Provided By Google

“I did my research for a few months, decided to go with water heaters only. I will be lifelong customer, Brad came out and did an excellent job. Friendly, professional, you can’t ask for anything more.”

Victor V, October 2021, Los Angeles Area, CA. Provided By Google

“Very nice & friendly, did a great job with the installation. Work was neat & clean. Thanks Brad.”

Ed M, October 2021, Los Angeles Area, CA. Provided By Google

“Our technician was Ron G, he was very professional and friendly. He did a wonderful job.”

 

Irene H,  September 2021, Los Angeles Area, CA. Provided By Google

“Instalation was perfect and punctual. Very nice young man.”

 

Jenny B,  September 2021, Los Angeles Area, CA. Provided By Google

“Ron G. helped our family get back online with hot showers today. Even the dog was happy to see him. He was professional, polite, extremely knowledgeable, and very thorough in his work. No BS. He did a great job for my family, was much cheaper than the other two quotes received, responded quickly, and executed the workload in a timely manner. Thanks, RON!”

Kevin M,  September 2021, Los Angeles Area, CA. Provided By Google

“I emailed Water Heaters Only yesterday evening (Labor Day), when my 16 year-old water heater went out with a bang (and a bit of smoke). Paul M. responded almost immediately and had Tao dispatched to my house this afternoon. A few hours later and I have a new water heater, hot water, and not the least bit of mess. Tao was courteous, professional, and knowledgeable and performed a great install. Highly recommend.”

Rob K,  September 2021, Los Angeles Area, CA. Provided By Google

“Brad was very polite and efficient. He answered all of my questions and even arrived on time. I would recommend this company and Brad to everyone”.

Sally E,  September 2021, Los Angeles Area, CA. Provided By Google

“Ron G did a very professional job.”

 

Dennis M,  September 2021, Los Angeles Area, CA. Provided By Google

“Brad did an excellent job on my water heater replacement. He was on time, helped me understand the whole process, and did an overall professional job”

Chad B,  September 2021, Los Angeles Area, CA. Provided By Google

“Mike C was fantastic. He was professional and friendly and I am grateful for his service. Thank you, Mike!”

Ksenija A, August 2021, Los Angeles Area, CA. Provided By Google

“Ron was our service technician. He did an outstanding job and was very professional. He was able to give us valuable information pertaining to water heaters. We are very satisfied with our new water heater”

Al R, August 2021, Los Angeles Area, CA. Provided By Google

“I contacted Water Heaters Only thee Saturdays ago, upon discovering that I again had no hot water from my Noritz tankless. They sent a technician within a couple of hours, which saved the day as I was having many guests over later that evening. Having flushed and serviced the heater, later in the week it again started to provide hot water only sporadically. Last week, they sent Mike C who diagnosed the problem. He gave me a quote for a new, larger unit., including crediting the cost of the repair visit. I got another estimate, which Water Heaters Only beat. Besides, I could tell that Mike is a real pro who is proud of his work. I knew he’d get it done right and quickly. He put in the new heater Friday. It is much more professionally plumbed and placed. I feel confident in the work and the future performance. I recommend Mike and Water Heaters Only to anyone who is thinking about getting a tankless heater. The best.”

Rick J, August 2021, Los Angeles Area, CA. Provided By Google

“Our water heater stopped working and we were able to call water heaters only and have them come out less than 24 hours later and replace our water heater. Our technician Brad was great, very nice and totally awesome about following Covid safety protocols. We totally use this company again.”

Desiree G, August 2021, Los Angeles Area, CA. Provided By Google

“Christian V came to our house in Aliso Viejo to repair our water heater which was not working. We found Christian to be a pleasant and professional person. He detected and fixed the problem very quickly. More importantly, he stayed there – unlike most other repairmen and technicians who can’t wait to leave the site – to make sure the problem had been fixed. We were completely satisfied with Christian. Reza G”

Natasha G, August 2021, Los Angeles Area, CA. Provided By Google

“Mike C. was AWESOME! Extremely personable and very knowledgeable. He installed a new water heater for our building and did the job efficiently and explained everything the whole way through. It was truly a pleasure working with him. Hands down one of the best services received in a long time. There should be more guys out in the field like Mike.”

Lisa Y, August 2021, Los Angeles Area, CA. Provided By Google

“As the business name states, they only do water heaters. And they do it well. I used them 10 years ago to replace our water heater and they did a great installation job. Even the city building inspector (I got a permit for this work) was impressed by the installation work. This past week, a leak was detected in the form of water in the pan under the water heater. I called them again to do the repair work since they did such a great job the first time. Brad came over the same day & swapped out the faulty water heater. He even updated the earthquake straps, inlet water valve, and gas line (new sediment trap). He answered all of my questions and was well informed and honest about all aspects of the repair. After the swap, he cleaned up and left everything as it was before the work started. A quality repair from start to finish.”

Ronald N, August 2021, Los Angeles Area, CA. Provided By Google

“The service provided was excellent. I called on Monday and my water heater was installed on Tuesday. The installer was pleasant and completed the new install without delay. I would highly recommend their service.”

Rhonda B, August 2021, Los Angeles Area, CA. Provided By Google

“Our water heater leaked and was replaced next day. Tony E was the technician that replaced the water heater for us. He arrived on time as scheduled after giving me a courtesy call first. He explained the work and procedure beforehand and the operation and maintenance of the heater after finishing the installation. He was very professional, courteous, and friendly despite working in our hot garage. I had a few more questions and he took the time to answer and explain in detail. Thank you Tony, for the great service!”

Mana S, July 2021, Los Angeles Area, CA. Provided By Google

“Working with Water Heaters Only was an all around positive experience from Paul on the phone to Christian and Brad who came out to the house. The work was fully explained and completed in a timely manner. Their experience and expertise was obvious. I will use them again one day.”

Jim H, July 2021, Los Angeles Area, CA. Provided By Google

“5 STARS for Water Heaters Only, Inc! First I called a few plumbers and nobody would quote me a price, only a range that was quite a range. Then I called here and they told me exactly what price to expect. Great tech, Michael C, and he suggested a tankless water heater when I was prepared to replace my broken one with another water one. It’s been only an hour and one shower later I can say I love this unit. Plus it freed up space in my garage. No more big, bulky unit taking up one entire corner. Michael was a terrific & knowledgeable rep and his assistant Alex was equally excellent. Would definitely recommend them.”

Cindy S, July 2021, Los Angeles Area, CA. Provided By Google

“Dave and Christian we’re courteous, hard working and did a great job. They explained everything from estimate to final price and walked me through all the steps clearly and concisely. Highly recommend them.”

Will T, July 2021, Los Angeles Area, CA. Provided By Google

“David P did a great job. Had to drive to Riverside to pick up our new hot water heater. Very professional estimate and change out. Excellent customer service”

Stuart F, July 2021, Los Angeles Area, CA. Provided By Google

“Woke up yesterday to a leaking heater. Called them based on the reviews and I wasn’t disappointed. Dave and Chris did a great job. Would use them again.”

Jeanne K, June 2021, Los Angeles Area, CA. Provided By Google

“The installer Daniel V was very professional. He arrived about 45 minutes ahead of the scheduled work window after giving me a courtesy call first. He removed the old water heater and installed the new one by himself in a little over two hours. He was very organized and efficient, and gave the impression he could have done the job blindfolded. He explained the work and procedure beforehand and the operation and maintenance of the heater after finishing the installation. He volunteered to do a little extra work by fabricating an extension to the outlet of the safety drip pan through a notch he cut in the bottom of the heater closet door; with the extension, any overflow would drain directly onto the patio floor and would be immediately noticeable, and would not damage the wood flooring inside the closet. He was very courteous and friendly despite working in 100 degree heat in the patio. I hired the same company to install the old water heater 17 years ago and clearly remember being equally satisfied with the installation.”

David C, June 2021, Los Angeles Area, CA. Provided By Google

“Competent professional service in a timely fashion. Detailed explanation for operation from the technician.”

John R, June 2021, Los Angeles Area, CA. Provided By Google

“The installer, Ron G, was very compentent, explaining the process along the way, and convinced me that he “really knew his business”. Very professional, very careful, and it was reassurring that he was doing the best job that he could for us.”

Peggy A, June 2021, Los Angeles Area, CA. Provided By Google

“Absolutely fantastic! Tony is a Rockstar!”

 

JAYSONGS, June 2021, Los Angeles Area, CA. Provided By Google

“I would highly recommend Water Heaters Only and specifically, Ron G. I called on a Friday evening with a unit needing to be replaced and they were here by Saturday midday. Ron G. installed the unit and was great at explaining everything. Definitely call them if you need help.”

Jeff G, June 2021, Los Angeles Area, CA. Provided By Google

“They provided an estimate on the phone and were able to come out same day to replace my water heater. Dan V showed up on time, was friendly, and worked efficiently.”

Amanda F, June 2021, Los Angeles Area, CA. Provided By Google

“Just got my power vent water heater tank replaced, Brad did a fantastic job. It was fast and clean!”

Thuan L, May 2021, Los Angeles Area, CA. Provided By Google

“Our Technologist Ron G was very knowledgeable and professional. Ron came out on a Saturday, no extra weekend charge. And removed and installed a new water heater. He was kind and we appreciated his hard work. So blessed to have kind professional people who clean up after the work is done. And nice to have hot water so quickly after discovering a broken water heater. Same day! We’ve used this company for years now and only have wonderful things to say, we keep using them, that says a lot these days, right? Thanks, Ron, for you wonderful service.”

Pamela F, May 2021, Los Angeles Area, CA. Provided By Google

“Brad did an outstanding job in 2 hours. Very happy with results.”

 

Ralph O, May 2021, Los Angeles Area, CA. Provided By Google

“Requested a water heater replacement late Wed morning and Brad came out and installed new water heater that afternoon. Installation was a good solid professional job. Several code updates were installed. I recommend this provider for their professionalism and promptness.”

Charles W, May 2021, Los Angeles Area, CA. Provided By Google

“Brad did a great job.Totally satisified”

 

Kirk M, May 2021, Los Angeles Area, CA. Provided By Google

“Our water heater broke on a Sunday and was replaced in less than 2 days. Mike C was the technician that replaced the water heater for us and was early, very professional and relieved so much of the stress off of us that we are forever grateful. I cannot wait to refer this company to whomever needs it! Thank you so much Marius F”

Erin F, May 2021, Los Angeles Area, CA. Provided By Google

“This company is great– professional, on-time and made sure all my issues were resolved. But the technicians, Mike and Max, are the real stars. Super knowledgeable, helpful and do amazing work. Thank you!”

Adam M, May 2021, Los Angeles Area, CA. Provided By Google

“I called on Friday, Ron G was out on Saturday and had the new water heater installed with no issues. It cost exactly what he quoted me on the day and there were no surprises. No hesitation recommending to everyone! Nice work Ron! Thanks!”

Chris M, May 2021, Los Angeles Area, CA. Provided By Google

“I woke up around 1:30 to a bang, then a whooshing sound. I thought it was a low flying jet. It took me a moment to wake up – I knew exactly what it was – my water heater. By coincidence I heard a water heaters only add earlier in the day. I looked them up and was happy to see it was a 24 hour line. Daniel V arrived on time and did a professional job- and because of his excellent work- it’s a hot shower tonight! Thank you Daniel and water heaters only!”

Alfred M, May 2021, Los Angeles Area, CA. Provided By Google

“Mike C. and Max D. were very professional and completed the work quickly. They were very knowledgable and cleaned up the area nicely. I would be comfortable recommending Water Heaters Only.”

Richard G, May 2021, Los Angeles Area, CA. Provided By Google

“I called WHO at 9:30 AM for a quote to replace my water heater which had reached the end of it’s life. Toa and Christian responded to my home in Torrance by noon. They were professional, courteous, and best of all never complained when my 2 dogs came over to try and “help”. I would recommend WHO to anybody needing to replace their water heater.”

Lisa M, May 2021, Los Angeles Area, CA. Provided By Google

“Brad was on time, had all the necessary parts, was courteous and professional and completed the job and was cleaned up in the time estimated.”

Brent K, April 2021, Los Angeles Area, CA. Provided By Google

“This company is very professional as they made an appointment for the next morning and Dave, the installer, arrived right on time. He knew exactly what I needed and performed a great job in the installation. He set out to install the new tank, worked very hard do it promptly, cleaned up some of the connections in my old house, and did everything that you would want from this company. I have used this company before and they have performed at a high level every time. I rarely post reviews online but think so highly of them that I gladly recommend them here.”

Brent K, April 2021, Los Angeles Area, CA. Provided By Google

“Very pleased with Water Heaters Only from beginning to end. The phone was always answered (advertised 24/7 service) and everyone I spoke to and worked with was professional and kind. Ron G was our installer and he kept us informed throughout the entire process. He explained why additional parts were required by the county/state. He explained how he was ensuring that everything was installed with properly and with safety in mind. He explained what maintenance we needed to do annually to ensure our new water heater stays in top shape for years to come. I would recommend Ron and Water Heaters Only to anyone looking to have their water heater serviced or replaced. Thank you for your professionalism WHO!”

Brixie M, April 2021, Los Angeles Area, CA. Provided By Google

“Mike Did an excellent job. Very clean install.”

 

Robert S, April 2021, Los Angeles Area, CA. Provided By Google

“Mike C and Max installed a new (replacement) water heater and did a terrific job. When you are having something as central to your house as a water heater installed, you really want to feel confident that the person doing the job has deep expertise and also the ingenuity to do everything in a way that anticipates future issues that could arise if the work were simply done “well enough.” Mike definitely knows his stuff and is exactly the person you want working on your house for a key job like this. Thanks for doing a solid, clean and efficient job. Highly recommended!”

Douglas V, April 2021, Los Angeles Area, CA. Provided By Google

“Very responsive, thorough and professional. Dave P did a great job and explained the small details.”

Sandra L, April 2021, Los Angeles Area, CA. Provided By Google

“I would definitely recommend Water Heaters Only, Inc. Ron G removed my old heater and installed a new heater. He didn’t have a problem with me hanging around and asking questions and he was very knowledgeable. Thanks for the great service Ron!”

Javier H, April 2021, Los Angeles Area, CA. Provided By Google

“Brad did a great job. The entire experience with Water Heaters Only was positive.”

 

Andre A, April 2021, Los Angeles Area, CA. Provided By Google

“Mike C. and Max were fast and very efficient, doing high quality work. I will refer them to our friends. Five star plus. Thank you”

Ron B, April 2021, Los Angeles Area, CA. Provided By Google

“Our installer Ron G was on time and extremely professional about the whole process. Very meticulous about the small details, which we greatly appreciated. The work was completed within the time estimated, including the cleanup. Great job Ron!”

Mary H, April 2021, Los Angeles Area, CA. Provided By Google

“The technician Mike C was great”

 

Nancy L, April 2021, Los Angeles Area, CA. Provided By Google

“Just want to commend Mr. Ron G for an excellent job replacing our water heater. He’s very thorough on explaining instructions to me and awesome Customer Service. You guys should hire more Technicians like him. Thank you very much!”

Ron B, April 2021, Los Angeles Area, CA. Provided By Google

“So happy i hired water heaters only to replace my old and leaking water heater. From start to finish great customer service, and technician Daniel V went above and beyond to get the job done. And now hot water….”

Wendy S, April 2021, Los Angeles Area, CA. Provided By Google

“Very professional, on time, knowledgeable and thorough. Michael C and Max were very helpful explaining all my options and went above and beyond to install the heater that best suited my needs. Plus they are very pleasant and friendly and a pleasure to have them working in your house. 5 stars, hire these guys with confidence!”

Tereza S, April 2021, Los Angeles Area, CA. Provided By Google

“Our water heater unexpectedly went out, and for three days I contacted 5 businesses to compare prices and quality of materials. Water Heaters Only was not only responsive and affordable but quick to replace our water heater the SAME DAY. David R P (LA region) installed our new heater and was such a pleasant individual. We are grateful for his prompt arrival and for answering all of our questions/concerns.”

Corbin B, April 2021, Los Angeles Area, CA. Provided By Google

“Just had my water heater fixed by David from Water Heaters Only. Service was excellent, & professional and will definitely spread the word :)”

Xinghe C, April 2021, Los Angeles Area, CA. Provided By Google

“From the moment I first called to ask for quotes and information regarding a possible repair or replacement of our existing hot water heater, the entire staff were patient, knowledgeable, and extremely helpful. We ended up going with a new system — a tankless water heater. Mike C was our service technician and I cannot say enough good things about him. He and his trainee (Max) arrived ready to get to work. He did a quick assessment, then laid out all of our options in a clear, concise manner. We made our decision and he went to work immediately. A few hours later, the new water heater was ready to go! Mike made sure I had all the information I needed to operate and maintain the new system, as well as assuring me that if something unexpected came up to give him a call. He also made sure we had information on a very generous rebate we were eligible for, before leaving the area in the basement as clean, if not cleaner, than he found it. I will recommend Water Heaters Only, as well as Mike, to anyone in need of their services without hesitation.”

Bryce C, March 2021, Los Angeles Area, CA. Provided By Google

“Brad at Water Heaters Only was fantastic. Our water heater needed to be replaced and Brad arrived within a few hours, on time, and did excellent work for a fair price. He was efficient and professional. Highly recommend!”

Paul E, March 2021, Los Angeles Area, CA. Provided By Google

“Brad came to our house at 3:30PM on a Friday and worked non-stop until 630ish. His attitude and workmanship were flawless on installing a new water heater.”

Rob R, March 2021, Los Angeles Area, CA. Provided By Google

“Daniel V. did an amazing job! He was very polite, professional, and the list keeps going and going. I would absolutely refer anyone to Daniel V.”

Bob C, March 2021, Los Angeles Area, CA. Provided By Google

“In the morning I realized that my old water heater had been leaking and needed replacement. By that evening the technician, Michael C, was at my home with the correct size heater in the back of the van ready to do the work. It was his fourth stop of the day so it was already 6 PM when he arrived. By 8 PM he had completed the work. I appreciate them taking their Friday evening doing this replacement. Michael and his assistant/ trainee were very fast and efficient, doing more than I would have expected. He even replaced the old rotting plywood under my heater with some new stuff I happened to have around. It now looks great – and works. The final price was a few hundred over the estimated range I heard on the phone, but that was not a surprise. it was probably because I had everything brought up to current code. I was happy to use Water Heaters Only and will probably use them again – hopefully before it starts leaking next time.”

Bruce R, March 2021, Los Angeles Area, CA. Provided By Google

“Daniel V was awesome! Very professional and knowledgeable. Thank you.”

 

James H, March 2021, Los Angeles Area, CA. Provided By Google

“Mike c was incredibly knowledgeable and professional. Installed a new unit and serviced another in a very timely fashion. I wouldn’t want anyone else working on my equipment.”

Dylon C, March 2021, Los Angeles Area, CA. Provided By Google

“David was a knowledgable technician and able to answer all questions without hesitation. I would not hesitate to recommend Water Heaters Only service to anyone in need of repair or replacement.”

Lydon C, March 2021, Los Angeles Area, CA. Provided By Google

“Daniel V. was safe, professional, customer-oriented. I would definitely use WHO again.”

 

Kathleen K, March 2021, Los Angeles Area, CA. Provided By Google

“Crisp, clean and professional work. They made it easy for us to walk through the whole process. I cannot say enough good things about the install, Ron G, for his professionalism, knowledge and work ethics. Thanks”

Fang H, March 2021, Los Angeles Area, CA. Provided By Google

“Tony arrived, took care of everything, and the City Inspector signed the papers within minutes, saying this covered all the typical mistakes, everything was installed top notch, and he had never seen such attention to detail. The price was very reasonable as well. I highly recommend going with Water Heaters Only — and ask for Tony! He was the best.”

Samira S, March 2021, Los Angeles Area, CA. Provided By Google

“Great service. Ron was friendly and an expert technician.”

 

Jack A, March 2021, Los Angeles Area, CA. Provided By Google

“Our water heater sprung a leak on a Friday night. I called Water Heaters Only at around 8Pm. They arranged for Ron G to come out on Saturday. He efficiently removed our leaking water heater and installed a new one. All very professional!”

John H, March 2021, Los Angeles Area, CA. Provided By Google

“Technician David P was great, explain in detail all the work to be done and was very efficient and professional. I will highly recommend you.”

Pedro B, March 2021, Los Angeles Area, CA. Provided By Google

“The technician, Ron, came to my home within three hours of my call. He replaced my water heater, answered all of my questions and was done in three hours. Outstanding – 5 stars”

Kevin M, March 2021, Los Angeles Area, CA. Provided By Google

“Our water heater quit working this morning and by 11:00 Brad was on site to diagnose and replace. Did a great job, was polite, tidy, masked and fast. Could not ask for more.”

Laurie H, March 2021, Los Angeles Area, CA. Provided By Google

“Brad showed up on time (actually early) and did an excellent job in installing our new water heater.”

Brian S, February 2021, Los Angeles Area, CA. Provided By Google

“Water Heaters Only and specifically Michael Creceive a 5 star review from us. On Time, Efficient, Excellent Workmanship, Effortless. Michael had the old tank out and the new tank in with all upgrades to code in no time at all. Very friendly and Knowledgeable. I would HIGHLY RECOMMEND to anyone needing ANYTHING to do with Water Heaters to use Water Heaters Only. Thank You Guys thank you Michael C. James M.”

TheSonicGodHead, February 2021, Los Angeles Area, CA. Provided By Google

“My water heater broke in the morning and needed to be replaced. They where able to replace it the same day. Excellent work and customer service. Ron G was the person that came to replace my water heater and he did a great job. He explained the process and many questions I had about my old water heater. He explained the maintenance I had to do to it and many more helpful advice. I would totally recommend this place again and if I ever need service again I will call them for sure”

Juan P, February 2021, Los Angeles Area, CA. Provided By Google

“Our worthless big box water heater died after 5 years so instead of going that route again, I thought I’d go the better quality way. They use American made high quality heaters and the installation was excellent. I appreciated the quick turn around (called them at 9pm and had a tech out at 1 the next day). Hats off to Daniel for a job well done.”

Shihab H, February 2021, Los Angeles Area, CA. Provided By Google

“Excellent work. Brad explained everything in detail and was very patient He finished the job within 2hrs as promised. I recommend Water Heaters Only should u need your water heater replaced.”

Sonya J, February 2021, Los Angeles Area, CA. Provided By Google

“A fairly difficult install in our basement and it was on Valentine’s Day. Ron G, our installer, did an excellent job. He even fixed all of the issues with our previous WH installation. Thanks again Ron, you made my wife very happy – a Hot Shower.”

Duane, February 2021, Los Angeles Area, CA. Provided By Google

“thank you, my experience was terrific. From my phone call to replace a gushing water heater to Mike C coming to replace it was seamless.”

E Bonnie P, February 2021, Los Angeles Area, CA. Provided By Google

“Right from the beginning with the first phone call Michael and continuing with David P we received great service and and respect from the company. We called on Sunday, 2/7/2021 and stated our urgency. We were given instruction on what to do immediately as a technician could not arrive until the following morning as it was Superbowl Sunday and there just wasn’t any one available that day. No problem. David shows up the following morning on time around 11AM as scheduled. He proceeded to explain what needed to be done for the installation which was more complicated than the normal. David was very clear and concise with his explanation and gave us the final price for the installation. We agreed to the purchase and he proceeded with the installation. He completed the work in 2.5 hours as he stated and was very thorough with his work. Beside being highly skilled he was very courteous and friendly during this time. During our conversation he told me he had worked for the company for 20 years and was very happy with this. When he finished he left the place very clean and neat! I would recommend Water Heaters Only any time. They are the best! Richard M”

Richard M, February 2021, Los Angeles Area, CA. Provided By Google

“The cost of my water heater installation was in the range I was quoted and Johnny removed my old water heater and installed the new tank quickly and professionally. He was very efficient, wore a mask the whole time, and answered all of the questions that I had. We did have a small issue with scheduling the service, as we had to be rescheduled due to a staffing issue, but we were flexible on our end so it wasn’t a problem. Overall, I was very happy with the cost and service we received.”

Jesse P, February 2021, Los Angeles Area, CA. Provided By Google

“Mario did an excellent job. He came out and made sure we needed a new water heater, then explained the procedure, replaced the water heater and answered all our questions. Thanks Mario and Water Heaters Only!”

Kraig D, February 2021, Los Angeles Area, CA. Provided By Google

“Our 10yo water heater started leaking last night. I had heard commercials for this company on KFI so I called and they asked several questions about the old water heater and the age to determine if it could be repaired or not. Since it was almost 10yo, they recommended and we decided to replace it. We opted to upgrade from the 40gal to the 50gal model which was only $100 more. They only offer Bradford White water heaters which I like because they are made in the USA. We had a new water heater installed by David P. the next morning and had hot water before noon. He was very professional and did quality work. Would definitely recommend Water Heaters Only to others that need their water heaters repaired/replaced.”

Robert S, February 2021, Los Angeles Area, CA. Provided By Google

“Ron was courteous, and professional. I also appreciated that he encouraged me to ask any relevant question regarding preventative maintenance for the future and to be more understanding of the unit. I’m still having the same problem as before so I may not have necessarily needed the service…TBD. All in all, I would recommend Ron and water heaters only to others.”

Matt B, February 2021, Los Angeles Area, CA. Provided By Google

“Tony E was friendly and polite. He explained everything clearly. Tony arrived on time and finished in the amount of time he said he would. Very pleased with the service.”

Annie G, January 2021, Los Angeles Area, CA. Provided By Google

“Very quick response. Brad was on time, did a great job and was clean neat and efficient. I could have been better served. I will highly recommend your services. Thank you.”

William M, January 2021, Los Angeles Area, CA. Provided By Google

“David was awesome! On time, clear description of work to be done, completed the water heater install within his time estimate, and left the garage the way he found it with the exception it now had a new water heater!”

Don M, January 2021, Los Angeles Area, CA. Provided By Google

“Tony E is a blessing ,fast efficient well explained work. The ladies at the office helped explain the financial aspect Tony the technician left my house feeling like a home again. Hot water is a very nice thing to have after 2 days of cold showers reminded me of my uncles ranch in Mexico”

Benjamin R, January 2021, Los Angeles Area, CA. Provided By Google

“Daniel came out and did a great job. Very friendly and worked quick. If you don’t have the time or skills to do the work yourself, I highly recommend.”

Kevin Y, January 2021, Los Angeles Area, CA. Provided By Google

“Ron G did a excellent job. He was very professional did a through job and answered all questions I asked. We bought our previous water heater also from water heaters only. If he needed to speak to us he would knock on the door.”

Stephanie H, January 2021, Los Angeles Area, CA. Provided By Google

“Very knowledgeable with no sales pressure. Prompt service and up front about costs. Thank You Dave for a very professional and efficient installation!”

B Williams, December 2020, Los Angeles Area, CA. Provided By Google

“My water heater went out late Thursday afternoon and I called Water Heaters Only and they had a brand new one installed the next morning. Daniel VanHove was my technician and he was AWESOME!!! Very personable and knowledgeable. Many times I have had someone come to do a job and they are grumpy or you get the feeling they hate their job. This was NOT the case with Daniel!!! You should feel confident having a technician represent your company as positively as he does. Thank you!!”

Leslie W, December 2020, Los Angeles Area, CA. Provided By Google

‘Brad, a quick and efficient professional installation.”

 

MTA49, December 2020, Los Angeles Area, CA. Provided By Google

“WHO installed a new water heater today. Work was performed by Tony E who was extremely personable and worked very quickly. Good job! We had been helped previously by Mario who diagnosed the problem with the old water heater and ordered parts for it. Before the parts could arrive our landlord decided to install a new water heater.”

Jeff B, December 2020, Los Angeles Area, CA. Provided By Google

“We were extremely pleased with their quick response time. They came out within a few hours of my phone call to replace our water heater. Tony was extremely friendly and professional. He did an excellent job, explained the costs, and completed the project in about an hour and a half. I would definitely use them again or recommend them to others. Thank you!”

Laura J, December 2020, Los Angeles Area, CA. Provided By Google

“Mario, the technician was GREAT! He explained everything in detail before, during and after the installation. We had some warranty questions and if he wasn’t sure about an answer, he called the main office to relay our questions and he was then able to answer our questions. Great tech and company! We recommend Water Heaters Only!”

Marlene A, December 2020, Los Angeles Area, CA. Provided By Google

“Mario called to let me know exactly when he was going to show up, he arrived as expected and introduced himself. He took a look at the old hot water heater and gave me a quote for the replacement. I had spoken with someone on the phone and told them the measurements and size of the old one and Mario had a replacement in his van. Mario explained exactly what he was going to do, I approved the replacement cost and he started work immediately. Mario is very professional and courteous, I had a few more questions and he took the time to explain the process and the new hot water heater in detail to me, very few installers are that knowledgeable and willing to take a few minutes to explain what exactly he was going to be doing as he continued to work to drain the water from the old one. I was not sure it was going to fit out the side door, he took measurements and said he had 1″ and it would be no problem so the door did not have to be removed. Once the water was drained he had the old one out quickly, he removed the old drain pan, cleaned everything up and was ready to start the replacement install. He explained he had to change to gas valve configuration to update it and also he needed to add a ground wire. The work he did was clean and very professional, Mario knows what he is doing and it showed in his workmanship. I would recommend this company to anyone needing a new hot water heater and if you are lucky enough to get Mario to do the install it will be done cleanly and professionally, he did a great job! Once done he took time to explain how the new one worked, he showed me how to lite the pilot if needed, how the thermostat operated and if needed how the gas valve operated if for some reason it needed to be turned off, again very professional / detailed explanation. If you could give Mario 10 stars on this review I would!”

Barry W, November 2020, Los Angeles Area, CA. Provided By Google

“Water heaters only has great customer service, we called them late in the night and they set up an appointment for us the next day. Brad helped us replace our old water heater, he came on time and everything was nicely set up just in a few hours.”

Irene, November 2020, Los Angeles Area, CA. Provided By Google

“Kyle and Brad were the best. Very helpful and professional. I highly recommend this company for prompt efficient service.”

Joel G, November 2020, Los Angeles Area, CA. Provided By Google

“Brad was the technician who installed my water heater. He was very punctual (actually arriving earlier than promised), and explained in detail everything he would be doing. He suggested ways to save money as well as the best ways to run the new water heater. He finished the job quickly and professionally, allowing ample time for me to inspect his work as well as to ask questions. Top notch service.”

Gary P, November 2020, Los Angeles Area, CA. Provided By Google

“The whole process was easy and professional at a fair price. I asked for sometime after 3pm and I was given a window of 3-7pm. Ron our Technician was there right at 3:10 and call before hand to let me know he was on his way. The job was done professionally and Ron provided some insight on how to use and maintain the water heater. I would recommend this service and company”

Thom G, October 2020, Los Angeles Area, CA. Provided By Google

“on 10//10/20 I called to inquire about a water heater replacement. I think his name was Paul who was very professional. the tech who replaced the water heater His name is Brad was very professional and gave me instructions how to use the heater I give Brad 5 stars and I would recommend them to everyone”

Barry P, October 2020, Los Angeles Area, CA. Provided By Google

“Brad arrived exactly when he promised & finished on time as well. He did a beautiful job & it looks very professional. I highly recommend Brad!”

Jim P, October 2020, Los Angeles Area, CA. Provided By Google

“They were extremely honest and professional. They could have tried to push a new water heater on me that I didn’t quite need yet. Instead, their technician said that the heater would probably last a little while longer. I will definitely be having them come back when we are ready to replace.”

Jennifer W, September 2020, Los Angeles Area, CA. Provided By Google

“David was very knowledgeable. He took care of all our needs and answered all of our questions. I would highly recommend him.”

Brad N, September 2020, Los Angeles Area, CA. Provided By Google

“Arrived on time (on Sunday) to replace leaking water heater. Price was discussed before they came out. Clean, pleasant and professional. I would use them again”

Mike R, September 2020, Los Angeles Area, CA. Provided By Google

“Beyond happy with Water Heaters Only. Called on a Monday and Mike came out the same day. Ultimately had a bad control and pilot. He could have easily just said that we needed to replace the entire water heater. Also, he told me what parts to order to save us lots of money! Ordered the parts and they came Thursday morning. Called immediately and they sent out David in a matter of a few hours. AMAZING! Thank you to Paul on the phone and technicians Mike and David!”

Drew D, September 2020, Los Angeles Area, CA. Provided By Google

“I recommend this company, Thomas did a great job on replacing our water heater. He’s very knowledgeable on what he’s working on.”

Renel S, August 2020, Los Angeles Area, CA. Provided By Google

“I had a leak in my old 19+ year water heater. I have installed water heaters before; however, the previous homeowner sealed off the area with wood to cut down on dust. I knew it was going to be a pain in the butt to install a new one, so I emailed Water Heaters Only late at night. I received a reply within the hour and later in the morning I had Brad come out to take a look. He was able to problem shoot the area and had my new water heater installed quickly. The price was a bit more than if I installed one myself, but not having to hassle with the removal and install was a definite plus. He knew what he was doing, replaced the old hot/cold bibs, correctly vented everything and put in all new parts. I couldn’t be happier with the completed job. Thank you WHO and my compliments to Brad”

Austin P, August 2020, Los Angeles Area, CA. Provided By Google

“Great company. They replaced my water heater that was located on the third floor. Very professional. Very tidy! The old water heater had to be brought through the house due to it’s location and they did not leave any debris behind at all. Also in times of covid they remained distant and wore mask the whole time. And after calling around several companies they gave me the best and most straight forward price. I would definitely recommend them.”

Heather M, August 2020, Los Angeles Area, CA. Provided By Google

“Tony was punctual, he arrived before our initial appointment. He was knowledgeable, efficient and did a great job.”

Lauryn M, August 2020, Los Angeles Area, CA. Provided By Google

“David P did a great job of planning the replacement, giving us the information necessary to operate and to test the new water heater, and he was pretty quick with the new water heater. Definitely would return for future needs with this company”

Frank R, July 2020, Los Angeles Area, CA. Provided By Google

“Our technician, Tony Edwards, responded to our call right away, showed up on time, and was courtesy and professional. He also explained what was needed, and got the job done in a timely manner. Can’t be same day service done right. Thank you, Tony!”

Soji K, July 2020, Los Angeles Area, CA. Provided By Google

“Great experience from start to finish. Dave helped me to understand the pros and cons of various options so I could make an informed choice on which type of heater to install. Tech Tony E called to let me know he was on the way, was exactly on time, was friendly and professional, walked me through the work, and left my new install spotless and improved overall. I.e, not only did he install the heater, but he fixed some of the sub-par workmanship from the installation of the prior heater. And this all happened between my initial call at 930a and Tony’s completion at 130p! 10 out of 10 highly recommend!”

Lisa B, July 2020, Los Angeles Area, CA. Provided By Google